When it comes to restaurants, the failure rate is quite high. Restaurants are not easy business to handle and the high labour cost, rent and… Read More »How to succeed with restaurant and become profitable?
Guests are the lifeline of the hotel and a joy to deal with for professional hoteliers. However, there are times when issues happen with our… Read More »How to handle guest complaints in your hotel?
In an uncertain world, your ability to forecast hotel revenue for the future will help you plan and control your expenses. The pandemic has thrown… Read More »How to forecast hotel revenue for the future?
Perhaps the biggest question you may be asking yourself as you prepare a budget for the financial year ahead. Some of you would have already… Read More »How to make a hotel budget for an uncertain 2021?
The recent COVID pandemic proved once again the importance of basic hygiene standards. Steps like handwashing and wearing protective gear that is taken for granted,… Read More »How to train your kitchen team on Food safety and HACCP?
While states are under pressure to open up business and most of the hotels and restaurant around the world are now open, the business level… Read More »Building confidence in guest: Safe hotel operations in a post COVID world