A well executed rewards and recognition program will help you to keep your employees happy and willing to come to work. In a study done in Australia, researchers found 4 key ways to keep employees happy including a rewards and recognition program. A well run rewards and recognition program can help in lowering attrition, improving …
If the hotel industry is suffering from shortage of trained labour, I feel the industrial training is one major reason for this. Industrial training for Hotel Management student is meant as a way to expose the students to the industry. However it is like a bolt of lightening that the new entrant to the field …
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In a world of change and power struggle, one section of beverages continue to dominate the whiskey market. The classic malts of Scotland each tell a story that is much more than the whiskey itself. It is a story of the land, the culture and the people behind the beverages. This post is about 5 …
Independent and unbranded hotels constitute 72% of the hotel in India according to a survey. However the market for brands seem to be growing rapidly and every day goes by when a new branded hotel enters the market with better distribution and reach. How can a single or small chain of independent hotel survive in …
If you run a hotel, what is the product that you sell. We seem to define it as room nights and food. In institute around the world, we are taught to define room night as a highly perishable product which needs to be sold. However what we actually sell is sleep and peace of mind. …
In a previous post, we discussed about how to train your team. While we all understand that training is important and we need to train people well, in this post we will look at how you can train your team for maximum performance. Make a training calendar If you are a busy GM or HOD …