In a previous post, we discussed about how to train your team. While we all understand that training is important and we need to train people well, in this post we will look at how you can train your team for maximum performance. Make a training calendar If you are a busy GM or HOD …
If you purchased the hotel budget template from the site, here is an explanation on how to use the file. While the file is very simple to use, for a person making the budget for the first time, it may be confusing to understand the file completely. So in this post, I will breakdown the …
How to use the hotel budget template to easily make your hotel budget. Read More »
As your business grows older, the cost of repairs and maintenance starts to creep up due to age of machinery and building. In order to ensure your cost stay in line, you need to follow good preventive maintenance program in your hotel. So what is preventive maintenance? A maintenance program that is performed on a …
Net promoter scores is a popular way to gauge guest sentiment in many hotels. It builds on the premise that if you have a happy guest, he will recommend the hotel to his friends and acquaintances and the business improves. Net promoter score is quite popular in many hotels. It is marked on a scale …
Decoding the Net Promoter Score? Does it increase revenue Read More »
As you train your team, it is important to realize that every new person is doing this job or task for the first time. If it is your job to train someone, it makes sense to explain everything in detail without missing any point or step. You may be training your 1st employee or 100th …
Explain everything.. How to train your team better? Read More »
Fire is the most helpful thing man discovered. Ever since millennia and the discovery of Fire, it has helped human beings advance. However it is also the most destructive force know to mankind. According to an article, Fire accident caused an average of 62 death every day in India. About 1000 Crore is lost every …