Things changed drastically for our industry this year. With the Coronavirus, the hotel industry as we show shut down. Few shut down due to government regulations, few due to lack of guests. As governments tried to tackle the pandemic of the century, they shut down air travel, locked down cities and virtually anything that resembled …
In times of uncertainty you have to manage account receivable and bad debt very closely. You can do that by having systems in place that will alert you. The best way to ensure you will collect your money is to do a background check and screen the companies before you offer credit. But sometimes, that …
One of the biggest change in the post pandemic lockdown world is public perception of cleanliness and hygiene. It has been shown in an experiment conducted in Japan that virus can spread in a very easy fashion on buffets. With people scared and not willing to take a risk, restaurants are subject to more scrutiny. …
The Indian economy is going to spend about half of what it normally did last year. This month Indian government passed a 20 lakh crore stimulus, not much was announced for the hotel and restaurant industry. We can continue to debate if the stimulus was right and whether it was distributed properly or if Airlines, …
Position your hotel to gain market share with these 5 tips Read More »
After COVID- 19 lockdown, when people start to travel and visit the hotels, their expectation on safety and hygiene will very high. Suddenly we hear a new term, contactless dining. This stems from the fact that people will be less inclined to visit hotels and touch menu that may potentially be contaminated. In a previous …
How to create digital maps for your concierge service Read More »
With the Covid 19 crisis upon us, the world is still debating the future of dining out. Some predict restaurant and dining will change forever with the shift being towards eating at home and ordering take away. There are some reports that guest will be afraid to touch menus and will want to opt for …
How to set up Contact-less dining for your restaurant? Read More »