No hotel can afford to be like Google or Facebook in the employee cafeteria. While you try your best to cater to the diverse community who work in your hotel, you will constantly be getting negative feedback every day. How should you handle negative feedback about cafeteria food? Why do we have employee cafeteria? Employee …
How to handle employee complaints about cafeteria food? Read More »
As the delivery apps gain traction, people are getting accustomed to ordering at home. The convenience of ordering food from their choice of restaurant combined with the efficiency of multi tasking while eating is a great benefit to the modern consumer. Against this development, restaurants across the country has seen a 15 – 20% drop …
In order to efficiently run a kitchen, you need to be planned. Unlike what TV shows want you to believe, running a kitchen is more like running an army battalion or a football team. Every small work in the kitchen needs to be planned and there is a proper hierarchy in place for a reason. …
Understanding Food Safety is a critical part of any hotel operation that operates a restaurant on premise. Guests expect a memorable experience while they come to dine at your hotel. The last thing they want to remember is that they fell sick in your restaurant. Implementing a Food safety program is mandatory by law, but …
What is Menu Engineering? Is it something an Engineer does in the hotel? How should we go about doing this? A process of identifying what dishes sell and what don’t in our menu and combining it with which is most profitable and which is not to get the top dishes in your restaurant A menu …