Spas are becoming an integral part of hotel operations, no longer are they relegated to the sidelines. Hotels should spend considerable time reviewing the spa P&L, that is, if they are not doing so already. Spas can contribute upwards of 5% of hotel revenue and are positioned to provide a variety of guest experiences that …
The world has been in constant state of flux and chances are that the only way to make money in restaurant is through home delivery of food. Food delivery is certainly on the rise as guest favour convenience over the risk of stepping out to restaurants. In a previous article I was of the opinion …
How to work with Zomato and Swiggy for your restaurant? Read More »
For many people, COVID was a harsh reality and hotels have also suffered. Personally, I have known many hotels and people working in hotels suffer from the effects of lockdown and closure. However, with the business restarting, it is a good time to rethink the sources of business in your hotel and diversify your hotel …
When it comes to restaurants, the failure rate is quite high. Restaurants are not easy business to handle and the high labour cost, rent and the perishable food make it quite difficult to survive. However to effectively succeed in the restaurant business, it comes down to managing the small stuff. You all know that the …
How to succeed with restaurant and become profitable? Read More »
Every once in a while, guests will come for a hotel site visit. This can be during the hotel opening, or even to fix a meeting or social event. During the visit, you have a chance to impress your guest and make a good impression. Here are ways to impress them and seal the deal. …
4 Ideas to impress your guest during the Hotel site visit Read More »
General Manager, Angsana Resort and Spa, Bengaluru- Ashley James As COVID lockdown affected the hotel industry, adapting to the new normal became the necessity for hotels. From cloud kitchen to forced renovations, hotels used the time to improve services. This is one story of adapting to the new normal About Ashley Ashley started his career …