Every year summer seems to be the most dreaded quarter for most hoteliers. With summer temperature at the peak and vacations across the country, business seem to slow down. Generally city hotels face a visible slowdown in summer every year in India. So how can you improve hotel revenue in summer this year? Here are …
If your hotel has a sales person or a sales team, you would be meeting them or the person to understand the state of business. Regular review of what the sales team is doing is critical for many aspects of the business like understanding demand and forecasting. It also helps you to plan downstream activities …
How to make your meeting with sales team more productive? Read More »
With the festive season behind us, hopefully you would have started to pack off the Christmas decoration and the lobby is back to the original state. The hotel lobby is by far the most interesting public space in a lobby that you wish was not there, because it just sits there as a functional utility …
With the upcoming new year, many of you may be staring at your yearly exercise of goal setting and coming up with solutions to increase revenue and save cost. Many of you will head into the new year with plans and actions and ideas on how to build on your success of 2018 to take …
Net promoter scores is a popular way to gauge guest sentiment in many hotels. It builds on the premise that if you have a happy guest, he will recommend the hotel to his friends and acquaintances and the business improves. Net promoter score is quite popular in many hotels. It is marked on a scale …
Decoding the Net Promoter Score? Does it increase revenue Read More »
As a hotel you need to come up with new ways to increase your revenue. There is a long held belief that your rooms are perishable and what is not sold today will not be sell able tomorrow. That leads people to keep looking for new business. But what if you looked at existing customers …