Upselling in restaurant is a very powerful tool to achieve incremental revenue from existing guest. Used effectively, it need not come across as very pushy. Infact upsell can be used as a tool to identify opportunities to satisfy the needs of a guest. In a restaurant, you have multiple opportunity to upsell . In this …
Revpar is Revenue per available room. It is a very important metric to determine how your hotel is doing compared to the competition. It is used to understand if the hotel has more potential to make money or is already at an optimum level. Use this RevPAR index calculator to calculate your hotel position in …
If you do not have strong controls in place you can easily run your business to ground. As it is, the restaurant business is not a high margin business. Once you pay for the labour, HLP, Food cost and rent; there will be nothing left in profit for many business. Therefore it is very essential …
5 steps to control guest check fraud in food and beverage Read More »
In your role as a Hotel Manager, you may spend time doing routine jobs day in and day out. Meet guest, deal with issues, plan sales and organise resources for your team to effectively function. However these task may take up most part of the day and you will not be left with much time …
How to become a hotel manager who thinks strategically Read More »
If you are casually strolling along a mall or reading a newspaper, you may wonder if offering discounts seem to be the norm these days. Sales seem to spike up and the impact of discount can be seen in your revenue. Can this band aid work for your business over a long time? As hoteliers …
The impact of discount – A case for implementing it effectively Read More »
As the delivery apps gain traction, people are getting accustomed to ordering at home. The convenience of ordering food from their choice of restaurant combined with the efficiency of multi tasking while eating is a great benefit to the modern consumer. Against this development, restaurants across the country has seen a 15 – 20% drop …