A well executed rewards and recognition program will help you to keep your employees happy and willing to come to work. In a study done in Australia, researchers found 4 key ways to keep employees happy including a rewards and recognition program. A well run rewards and recognition program can help in lowering attrition, improving …
If the hotel industry is suffering from shortage of trained labour, I feel the industrial training is one major reason for this. Industrial training for Hotel Management student is meant as a way to expose the students to the industry. However it is like a bolt of lightening that the new entrant to the field …
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No hotel can afford to be like Google or Facebook in the employee cafeteria. While you try your best to cater to the diverse community who work in your hotel, you will constantly be getting negative feedback every day. How should you handle negative feedback about cafeteria food? Why do we have employee cafeteria? Employee …
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Independent and unbranded hotels constitute 72% of the hotel in India according to a survey. However the market for brands seem to be growing rapidly and every day goes by when a new branded hotel enters the market with better distribution and reach. How can a single or small chain of independent hotel survive in …
Over the course of managing your business, I am sure you have had to manage few situations where you had to take disciplinary action against an employee. How did that feel? What was your experience going into the chat with the employee? While getting warnings is bad for the morale for the employee, it needs …
If you are a Food and Beverage manager in a restaurant or a hotel, this post is for you. Do you spend your days stressed and return home every evening feeling tired because of what transpired at work? I know that feeling that when you are Frustrated with the quality of people coming in to …