Let us help you Make more Money, Save Cost and Train your Team.
Helping General Managers and Department Heads run successful Hotels
What To Expect on the Site
Make More Money, Save Cost and Train Your Team. Get the Resources you deserve. On this site we have a wide variety of resources which includes case studies, templates and training to help you and your team succeed.
Articles
Articles covering a broad spectrum of hotel operation, to assist you in your daily work
Templates
In this section you will find Tools and Resources to help you open a hotel, operational resources like SOP, Budget format etc.
Train Your Team
Resources for Training your team. From Induction for your New Employees to Operational Training to help you succeed
Recent Articles
4 sources to hire for your hotel
During opening of your hotel, you will need to hire the entire team of people. If you work for a chain of hotels, you will be lucky to have some…
Handling a Social Media Crisis
In these days of aggressive social media activism, hotels are coming under fire for various reasons. Most recently a celebrity took to social media to rant against a hotel generating…
How to create a great first impression on your hotel guest?
How you welcome your guest to the hotel can determine the experience they have at the hotel. A guest will experience your hotel in 6 distinct phase arrival, dinner, down…